Who we are
Three Tenths Travel (“we”, “our”, “us”) operates this website and provides curated small group journeys.
Our website address is:
If you have any questions about this policy, you can contact us at:
What Information We Collect
We may collect personal information when you:
- Submit an enquiry form
- Contact us via email or WhatsApp
- Interact with our website
- Book a journey with us
This information may include:
- Name and contact details
- Country of residence
- Emergency contact information
- Travel preferences and dietary requirements
- Medical information voluntarily provided by the traveller
- Passport and travel document information
- Travel insurance information
- Flight information
- Any information voluntarily provided through enquiry forms, booking forms, or travel profiles
We only collect information that is necessary to respond to your enquiry or provide our services.
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide information about our journeys
- Process bookings and communicate important updates
- Improve our website and services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us understand how visitors use our site and allow certain features to function properly.
You can choose to disable cookies through your browser settings.
Embedded Content
Pages on this site may include embedded content (for example, Instagram or other media).
Embedded content behaves in the same way as if you visited the external website directly. These websites may collect data about you and use cookies.
Who We Share Your Data With
We only share your data when necessary to operate our services.
This may include:
- Payment providers
- Accommodation providers
- Local guides and tour operators
- Transport providers
- Travel partners involved in the operation of your journey
We only share the minimum information required and work with trusted providers.
How Long We Retain Your Data
We retain personal information only for as long as necessary:
- Enquiry data may be kept for follow-up communication
- Travel profile information and booking records may be retained for operational, legal, accounting, insurance, and regulatory purposes
You may request that we delete your data at any time.
Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for us to use your data
To make a request, contact us at:
Data Security
We take all reasonable measures to protect your personal information and ensure it is stored securely.
Access to personal information is limited to those who require it for the operation and administration of our services.
However, no method of transmission over the internet is completely secure.
International Data Transfers
Some of the information you provide may be shared with trusted suppliers and partners located outside South Africa where necessary to operate your journey.
We take all reasonable steps to ensure that information is shared only where required and with reputable service providers.
Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your privacy rights, please contact: